INTERNATIONAL SHIPPING #STAYSAFE

Shipping policy

SHIPPING POLICY

We offer different shipping options according to the country of destination, we try to have at least two possibilities to most of the world.

Each shipment will be processed and shipped according to the shipping option selected by the customer. The delivery time depends directly on the chosen shipping option and is informed in business or working days.

It is understood as a business or business day from Monday to Friday, without considering holidays in the country of origin and destination.

The shipment is made directly from the factory, depending on the product purchased, there will be a processing time of each purchase that goes from 2 to 5 business days.

If the complete order considers more than one unit, each unit will be sent in a separate package with the objective of reducing the shipping cost and reducing the possibility of controls at the customs office of the country of destination. This will generate an individual tracking number or code for each package.

TRACKING

Each purchase will have a tracking number or code, with which the customer can track the status of their purchase. If you have purchased more than one item you will have different tracking numbers depending on the number of units purchased.

The tracking will be sent via email to the customer, to the email indicated in their purchase. The delivery time for this tracking can vary from 2 to 5 business days considering the processing time of your purchase, which is related to the time it will take to our factories and associated warehouses to take note of the purchase and subsequent processing.

DELIVERY TIMES

The delivery period of your purchase is directly related to the shipping option that the customer chooses at the time of purchase and at the same time depends on the country of destination.

According to our experience, each available shipping option represents a good average of delivery times, and represents exactly that, an average. It is not possible to give a fixed delivery period since there are local factors in each nation that can generate flows that accelerate or delay delivery such as: customs processes, management of national shipping companies, inspections by the customs authority, unforeseen detentions of the services involved in the entry of products to the country of destination, among others.

Some countries may not offer shipments with tracking, if the customer selects shipping without tracking, he accepts not receiving accurate information about his order.

We offer our clients several shipping options according to their nationality and we can summarize as follows:

U.S AMERICA:

Free Shipping (30-40 Business days)
Standard Shipping (15-29 Business days)
Express Standard Shipping (8-14 Business days)

CANADÁ:

Standard Shipping (15-29 Business days)
Free Shipping (30-40 Business days)

EUROPE: Germany, Czech Republic, Croatia, Denmark, Slovakia, Slovenia, Spain, Finland, France, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Norway, Netherlands, Poland, Portugal, United Kingdom, Sweden, Switzerland, Russia, Belgium

Standard Shipping (15-34 Business days)
Free Shipping (30-40 Business days)

EUROPE: Austria, Bosnia And Herzegovina, Cyprus, Estonia, Greece, Iceland, Latvia, Serbia.

Standard Shipping (15-34 Business days)
Free Shipping (30-49 Business days)

EUROPE: Albania, Andorra, Bulgaria, Georgia, Lithuania, North Macedonia, Moldova, Republic of, Monaco, Montenegro, Romania, San Mario.

Standard Shipping (30-54 Business days)

LATINOAMERICA: Chile, Colombia, México

Envío Gratuito (30-40 Días Hábiles)
Envío Standard (20-30 Días Hábiles)

LATINOAMERICA: Argentina, Perú

Envío Gratuito (30-49 Días Hábiles)

LATINOAMERICA: Uruguay, Venezuela, Bolivia, Ecuador, Paraguay

Envío Gratuito - Sin Seguimiento (30-59 Días Hábiles)

BRASIL:

Standard Shipping (15-29 Business days)
Free Shipping (30-40 Business days)

CARIBE Y CENTROAMÉRICA: United States (Puerto Rico), Costa Rica, El Salvador, Haiti, Honduras, Nicaragua, Panama, Dominican Republic.

Envío Normal - Sin Seguimiento (25-59 Días Hábiles)

ASIA: Saudi Arabia, South Korea, Japan, Thailand.

Standard Shipping (10-29 Business days)
Free Shipping (30-40 Business days)

ASIA: Cambodia, United Arab Emirates, India, Indonesia, Israel, Malaysia, Turkey.

Standard Shipping (20-35 Business days)
Free Shipping (30-40 Business days)

ASIA: Afghanistan, Bangladesh, Philippines, Pakistan, Sri Lanka, Tajikistan, Vietnam.

Standard Shipping - Not Trackable Packet (30-54 Business days)

OCEANIA: Australia, New Zealand.

Standard Shipping (15-29 Business days)
Free Shipping (30-49 Business days)

AFRICA: Angola, Algeria, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Republic of Cameroon, Chad, Comoros, Congo, Côte d'Ivoire, Egypt, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Equatorial Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Morocco, Mauritius, Mauritania, Mozambique, Namibia, Niger, Nigeria, Central African Republic, Congo, The Democratic Republic Of The, Rwanda, Western Sahara, Saint Helena, Sao Tome And Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Djibouti, Zambia, Zimbabwe.

Standard Shipping - Not Trackable Packet (30-59 Business days)
RETURNS

Change your product if the size does not fit you.

INTERNATIONAL SHIPPING
We do shipping to all the world
TRACKING YOUR ORDERS
You will be able to track your purchase
SUPPORT 24/7
We will answer your queries every day of the week